|
Newsletters Another certainly effective way to continue to relate to leads or involve those who have not been active for some time is to remind them of the company and possibly bring them back to the site. A newsletter, whether monthly or quarterly, is an excellent tool to use to share new content or show products/services that meet the needs of the contact. lead nurturing newsletter Especially when the sales process is particularly long, this type of communication makes the transition from qualifie lead to valid commercial opportunity ready for direct contact more efficient.
Having said this, we don't want to justify sending massive emails that are all the same every month, on the wedding photo editing service contrary, it is good to reiterate the importance of database segmentation and email personalisation . While it makes sense for customers to receive updates about the company and the development of new products, for leads in the early stages of the purchasing cycle those messages do not represent value and can be perceive as annoying and inappropriate. The newsletters can therefore be divide into segments base on.

The moment of the purchasing journey, the type of buyer persona or nee experience to ensure that they are able to focus the interest and be useful to the recipient. . Workflow We have already mentione those automatic marketing processes that are triggere by user action; in parallel, workflows can be activate for those leads who do not interact with email messages and do not download content, despite visiting the site often. lead nurturing workflow More than events, in this case it is about behaviors that the lead has on the company website, tracke by the marketing platform . Workflows become extremely personalize and consequently more challenging to set up, but certainly successful.
|
|